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UK gear - refund, exchange, extended warranties

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UK gear - refund, exchange, extended warranties

Postby Voxman » 30 May 2012, 09:48

I thought it might be helpful to compile a list of those UK stores/manufacturers that have a refund, exchange or extended warranty policy. This is a work in progress that I'll add to. Unless stated otherwise, warranties are 'extended' ie periods include the standard 12 mths manufacturers warranty.

Details will likely change from time to time and you should always double-check current position before buying and it is important to read terms & conditions, but unless updated to show differently, these are all current to the best of my knowledge as at 30 May 2012. Re returns, this is always provided they are returned in the original packaging, are complete and in 'as new' condition.

STORES

DV247 (previously 'Digital Village'

http://www.dv247.com/?gclid=COLd8tjkp7ACFcohfAodJGtlWQ

Free 4 yr warranty, 30 days money back guarantee
(note: term & conditions being altered to reflect that tube/speaker changes will NOT invalidate warranty, provided fitted correctly, and with appropriate replacement)

Absolute Music

http://www.absolutemusic.co.uk/store/

Items can be returned for a refund within 7 days of receipt of goods or an exchange within 30 days of receipt of goods

Andertons Music Company

http://www.andertons.co.uk/

Items can be returned for a refund within 7 days of receipt of goods or an exchange within 30 days of receipt of goods

Intersales Music

http://www.themusicshop.co.uk/

5 yr guarantee on all products sold (I have written confirmation that tube/speaker changes do not invalidate warranty provided fitted correctly, and with appropriate replacement)

Roland UK

http://www.roland.co.uk/

In addition to a 12 month standard manufacturer’s warranty, all Roland Registered Users receive:
Additional 2 year warranty on Roland/Boss/Edirol/Cakewalk hardware products (accessories excluded) covering parts and labour.
Additional 4-year warranty on Boss Compacts.
Free telephone technical support
Free online technical support

Thomann Cyberstore

http://www.thomann.de/gb/index.html

Free 3 yr warranty, 30 days money back guarantee

MANUFACTURERS

Behringer UK 3yrs extended warranty if registered on line within 90 days of purchase
Fender UK - 2yr warranty
Laney - free 5yr extended warranty if registered on line
Peavey - free 5yr extended warranty if registered on line
Marshall - free additional 2yrs warranty if registration card returned within 90 days of purchase
Orange - free additional 1yr warranty if registered on line
"I started out with nothing ...and I've still got most of it left!" (Seasick Steve)
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